Frequently Asked Questions

What is Sketchpad?

Sketchpad is a web-based drawing and design tool that is accessible and loved by children, students, artists and others interested in designing their work. By having it web-based it allows users to have the freedom and flexibility to access their account when and how they want.

What can I do with Sketchpad?

The limit is your imagination! Use it to make graphics, infographics, funny or serious drawings, artwork for school or for fun. The extensive feature list makes it possible to make whatever is in your imagination a reality. Teachers also enjoy using it with their students.

Who is Sketchpad for?

Sketchpad is for anyone and everyone! It is for beginners just testing their hand, seasoned artists, teachers to assign work to their students and others looking for a user-friendly drawing and design platform.

Why should I choose Sketchpad?

  1. It’s fun
  2. It’s free to use online with any browser
  3. We don’t personally track or save your data
  4. We offer an ad-free experience

How do I use Sketchpad?

You can review the User Guide to better understand all the features of Sketchpad and watch tutorial videos on its features. We suggest that you start off by getting familiar with the menu and then review everything in the guide. It might seem like a lot at first but this gives you the chance to think outside the box and do something special with your artwork.

How much does Sketchpad cost?

Sketchpad’s web-based app is free online and never has any advertisements.

The Sketchpad desktop is available on Mac and PC for a one-time fee of just $4.95. Your small contribution goes to the continued development of Sketchpad and helps keep the app ad free.

Sketchpad desktop lets you save files offline as well as use the app without an internet connection.

Can I install Sketchpad for Desktop on multiple computers?

When you purchase Sketchpad, your license entitles you to install the software on one PC and one Mac device for a total of two computers.

Do you offer refunds?

If you’ve changed your mind and no longer want to use Sketchpad, we can offer a full refund within 30 days of your purchase. To request a refund, email [email protected] and provide your name and email which you used to make your purchase.

Can I use Sketchpad to design artwork that is sold on merchandise?

Yes! But keep in mind that we cannot guarantee that there isn’t a copyrighted asset included in the Asset Server by mistake. We recommend that designers always do their due diligence and make sure they have the rights to the images and clipart they include in their artwork. You can view the license for each clipart item in Sketchpad by clicking the (i) in the top right corner of each asset.

Can I use Sketchpad for my school project?

Yes, absolutely! We encourage all our users to create artwork with Sketchpad and use it for projects.

Do you offer a desktop app for Sketchpad?

Yes! You can purchase the desktop app of Sketchpad for just $4.95. Click here to download.

Does Sketchpad support pressure sensitivity when using an drawing tablet and pen?

Not at this time, but we’re working on making this feature available.

How do I request an image I shared be deleted?

Email [email protected] with the URL of the shared image and Sketch.IO will review and respond to your request within 72 hours. Please note that Sketch.IO does not track user specific data regarding file uploads and we have no way of determining the original author of a file. Sketch.IO will work diligently to respond to any reasonable request for URL removal upon receiving an electronic notice delivered to [email protected]. We appreciate your understanding and hope you enjoy using Sketchpad! Any DMCA claims will be addressed within 48 hours and proper DMCA notices must be electronically delivered to [email protected] for a timely response.